Ben McCormack
Forget web apps, unblock yourself with code

If you want to get to get a job writing code and you don’t have a computer science degree, what do you do? “Attend a Boot Camp!” seems to be the common refrain. Specifically, one to make web apps. Web app boot camps, baby, that will learn you some code.

I’m going to pick on web app boot camps for a bit. The vast majority of opportunities to use code do not involve web apps.

Forget web apps, unblock yourself with code

Support

Support Specialist, What's in a Name?

Support Specialist, What's in a Name?

A couple weeks ago, when we were getting ready to hire additional members for our support team at Trello, I realized I had to name the role. Our other positions at trello.com/jobs are all nouns a potential candidate can identify with, e.g. "Designer" or "Android Developer," so putting just "Support" doesn't fit, and "Support Team Member" feels clunky and awkward. What to do?