Greetings from Atlanta!

I help companies navigate complexity to deliver increased value to their customers and greater fulfillment to their teams. Currently Iā€™m the founder of Ben McCormack Consulting, LLC. I previously built and managed customer support teams at FullStory and Trello and led member experience efforts at Saltbox. I completed my MBA at Georgia Tech in 2022.

I publish a weekly newsletter called Customers, Etc.

LinkedIn: Ben McCormack
Twitter: @bmccormack
Email: ben [at] ben mccormack [dot] com
Newsletter: https://customersetc.substack.com/

I enjoy networking so please reach out.

Images sourced from Unsplash, littlevisuals.co, and this.